After the 2008 recession, financial belt-tightening forced nonprofits to cut jobs to recoup “fixed people costs.” That was seen as the easiest first step to decrease expenses, although it wasn’t necessarily the wisest given how much talent and organizational knowledge was sacrificed. This is happening again due to the pandemic, as organizations ask the question, “how do we get the job done with fewer staff?” Or, “how we do we stay mostly volunteer, with only a core staff?”

While many organizations have been incrementally doing business virtually, optimized relationship-building requires strategy and structure. Here’s our snapshot of a virtual hub design.

While many organizations have been incrementally doing business virtually, optimized relationship-building requires strategy and structure. Here’s our snapshot of a virtual hub design.